How To Fix PLM_QUEST037 - The end of the point scale (&3) cannot be reached with the increment &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_QUEST - Messages Specific to Questions

• Message number: 037

• Message text: The end of the point scale (&3) cannot be reached with the increment &1

What causes this issue?

You have selected an increment of &V1& for the point scale &V2&-&V3& .
The end value of the scale cannot be reached using this increment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a different increment or change the point scale.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_QUEST037 - The end of the point scale (&3) cannot be reached with the increment &1 ?

  The SAP error message PLM_QUEST037 indicates that there is an issue with the point scale configuration in the SAP system, specifically related to the increment value and the maximum point scale value. This error typically occurs in the context of SAP Product Lifecycle Management (PLM) when dealing with assessments, evaluations, or scoring systems.
  Cause:
  The error message is triggered when the defined increment value does not allow the point scale to reach its maximum value. For example, if you have a point scale that goes from 0 to 100, but your increment is set to 15, the maximum value cannot be reached because the increments (0, 15, 30, 45, 60, 75, 90) do not allow for a final score of 100.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Point Scale Configuration:
  
  Navigate to the configuration settings for the point scale in your SAP system.
  Verify the maximum value of the point scale (e.g., &3 in the error message) and the increment value (e.g., &1 in the error message).
  
  
  
  Adjust Increment Value:
  
  Modify the increment value to ensure that it can reach the maximum point scale. For example, if the maximum is 100, you might want to set the increment to 10 or 20, which would allow you to reach 100.
  
  
  
  Review Business Requirements:
  
  Ensure that the changes you make align with the business requirements for scoring or evaluation. It’s important to maintain the integrity of the scoring system.
  
  
  
  Test Changes:
  
  After making adjustments, test the point scale to ensure that it functions correctly and that the error no longer appears.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct settings, refer to SAP documentation or consult with your SAP administrator or a functional consultant who specializes in PLM.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on point scale configurations.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  Training: If you frequently work with point scales in SAP, consider additional training or resources to better understand the configuration options available.
  
  By following these steps, you should be able to resolve the PLM_QUEST037 error and ensure that your point scale configuration is set up correctly.