How To Fix PLM_PTU_N023 - Application logs were not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PTU_N - Messages for PTU Message Handler

• Message number: 023

• Message text: Application logs were not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PTU_N023 - Application logs were not saved ?

  The SAP error message PLM_PTU_N023: Application logs were not saved typically occurs in the context of the Product Lifecycle Management (PLM) module when there is an issue with saving application logs. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create or save application logs.
  Database Issues: There may be problems with the database connection or the database itself, such as being full or having connectivity issues.
  Application Log Configuration: The application log may not be properly configured in the system.
  System Performance: High system load or performance issues may prevent the logs from being saved.
  Temporary System Issues: Sometimes, temporary issues in the SAP system can lead to this error.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create and save application logs. You can check this using transaction code SU53 after the error occurs.
  
  
  
  Database Check:
  
  Verify the database status. Check if the database is full or if there are any connectivity issues. You can use transaction codes like DB02 to monitor database performance and space.
  
  
  
  Application Log Configuration:
  
  Check the configuration of the application log. You can use transaction code SLG1 to view logs and see if there are any configuration issues.
  
  
  
  System Performance:
  
  Monitor system performance using transaction codes like SM50 or SM66 to check for any long-running processes or high resource usage that might be affecting log saving.
  
  
  
  Temporary Issues:
  
  If the issue seems to be temporary, try restarting the relevant application server or the entire SAP system if possible.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. You can search for notes in the SAP Support Portal.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SLG1: Display Application Log
  SU53: Authorization Check
  DB02: Database Performance Monitoring
  SM50 / SM66: Process Overview
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on application logs and troubleshooting.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.