How To Fix PLM_PTU_N021 - The application log contains short dumps

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PTU_N - Messages for PTU Message Handler

• Message number: 021

• Message text: The application log contains short dumps

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PTU_N021 - The application log contains short dumps ?

  The SAP error message PLM_PTU_N021 indicates that there are short dumps recorded in the application log. This typically means that an error occurred during the execution of a program or transaction, leading to an abnormal termination of the process. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Programming Errors: There may be bugs in the ABAP code that lead to runtime errors.
  Data Issues: Invalid or unexpected data being processed can cause the program to fail.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
  Resource Limitations: Insufficient memory or other system resources can lead to short dumps.
  System Updates: Recent updates or changes to the system might have introduced incompatibilities.
  
  Solution:
  
  Check the Application Log: Use transaction code SLG1 to view the application log. Look for specific error messages or details that can help identify the root cause.
  Analyze Short Dumps: Use transaction code ST22 to analyze the short dumps. This will provide detailed information about the error, including the program name, line number, and error type.
  Debugging: If you have access to the ABAP code, you can debug the program to identify where the error occurs.
  Data Validation: Ensure that the data being processed is valid and meets the expected format and constraints.
  Configuration Review: Review the configuration settings related to the transaction or program that is causing the error.
  System Resources: Check system resources (memory, CPU usage) to ensure that the system is not under heavy load.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the error.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SLG1: Application Log
  ST22: Dump Analysis
  SM21: System Log
  
  
  SAP Notes: Always check for SAP Notes related to the specific error message or short dump type.
  Documentation: Review SAP documentation for the specific module or transaction involved to understand any known issues or best practices.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PLM_PTU_N021 error message.