How To Fix PLM_PTU_N015 - Application log cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PTU_N - Messages for PTU Message Handler

• Message number: 015

• Message text: Application log cannot be displayed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PTU_N015 - Application log cannot be displayed ?

  The SAP error message PLM_PTU_N015, which states "Application log cannot be displayed," typically occurs when there is an issue with accessing or displaying the application log in the SAP system. This can happen for various reasons, including authorization issues, missing log entries, or system configuration problems.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the application log.
  Missing Log Entries: The application log may not have any entries, or the log entries may have been deleted or archived.
  Technical Issues: There could be a problem with the underlying database or the application log framework in SAP.
  Configuration Issues: The application log may not be properly configured in the system.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the application log. This can be done by checking the user's roles and authorizations in transaction SU53 or SUIM.
  
  
  
  Verify Log Entries:
  
  Check if there are any entries in the application log. You can do this by using transaction SLG1 and specifying the relevant object and sub-object. If there are no entries, it may indicate that the log is empty or that the logging is not set up correctly.
  
  
  
  Check System Configuration:
  
  Ensure that the application log is properly configured in the system. This may involve checking the settings in transaction SLG0 to ensure that the relevant logging objects are activated.
  
  
  
  Database Issues:
  
  If there are database-related issues, you may need to check the database logs or perform a database consistency check. In some cases, a database administrator may need to be involved.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to application logs.
  
  
  
  System Restart:
  
  In some cases, a system restart may help resolve temporary issues with the application log framework.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SLG1: Display Application Log
  SLG0: Application Log Object Management
  SU53: Display Authorization Check
  SUIM: User Information System
  
  
  
  SAP Documentation: Refer to the official SAP Help documentation for more details on application logs and troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.