How To Fix PLM_PTU027 - Application log does not contain messages

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PTU - Message from development class PLM_ptu

• Message number: 027

• Message text: Application log does not contain messages

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PTU027 - Application log does not contain messages ?

  The SAP error message PLM_PTU027 indicates that the application log does not contain any messages for the specified operation or transaction. This can occur in various scenarios, particularly when working with Product Lifecycle Management (PLM) or other related modules.
  Causes:
  
  No Log Entries Created: The application log may not have been created due to the absence of relevant events or actions that would generate log entries.
  Log Deletion: The log entries may have been deleted or purged, either manually or through a scheduled job.
  Incorrect Selection Criteria: The selection criteria used to retrieve the log entries may be incorrect, leading to no results being found.
  Authorization Issues: The user may not have the necessary authorizations to view the application log.
  Technical Issues: There could be underlying technical issues with the logging mechanism or database.
  
  Solutions:
  
  Check Log Creation: Ensure that the application log is being created for the specific transaction or process. You may need to verify the configuration settings related to logging.
  Review Selection Criteria: Double-check the selection criteria you are using to retrieve the log entries. Make sure you are using the correct date range, object type, and other relevant parameters.
  Authorization Check: Verify that the user has the necessary authorizations to access the application log. You may need to consult with your SAP security team.
  Check for Deletion: Investigate if there are any scheduled jobs or manual processes that might be deleting log entries. If necessary, adjust the retention settings for application logs.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SLG1 to view application logs and SLG2 to manage log settings.
  Documentation: Refer to SAP Help documentation for more details on application logging and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to application logging in your specific version of SAP.
  
  By following these steps, you should be able to identify the cause of the PLM_PTU027 error and implement a suitable solution.