How To Fix PLM_PDN_WUI_CNTL019 - No mail address is stored for user "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PDN_WUI_CNTL - Product Designer Web UI

• Message number: 019

• Message text: No mail address is stored for user "&1"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PDN_WUI_CNTL019 - No mail address is stored for user "&1" ?

  The SAP error message PLM_PDN_WUI_CNTL019 indicates that there is no email address stored for a specific user in the system. This error typically occurs in the context of notifications or communications that require an email address to be sent.
  Cause:
  The primary cause of this error is that the user profile for the specified user (represented by "&1" in the error message) does not have an email address assigned. This can happen for several reasons:
  
  The user has not completed their profile information.
  The email address was removed or not entered during user creation.
  There may be a configuration issue in the user management settings.
  
  Solution:
  To resolve this error, you need to ensure that the user has a valid email address stored in their user profile. Here are the steps to do this:
  
  
  Access User Management:
  
  Go to transaction code SU01 (User Maintenance) in SAP.
  
  
  
  Enter User ID:
  
  Input the user ID that is causing the error and click on the "Display" or "Change" button.
  
  
  
  Check Email Address:
  
  Navigate to the "Address" tab in the user profile.
  Ensure that the "E-mail" field is filled with a valid email address.
  
  
  
  Save Changes:
  
  If you made any changes, save the user profile.
  
  
  
  Test the Functionality:
  
  After updating the email address, try to perform the action that triggered the error again to see if the issue is resolved.
  
  
  
  Related Information:
  
  User Profile Maintenance: It's important to regularly check user profiles to ensure that all necessary information, including email addresses, is up to date.
  Email Notifications Configuration: If your organization uses SAP for sending notifications, ensure that the email settings are correctly configured in the system.
  Authorization Issues: Ensure that you have the necessary authorizations to change user profiles. If you do not have access, contact your SAP administrator.
  
  If the problem persists after ensuring that the email address is correctly set, you may want to check for any additional configuration settings related to email notifications in your SAP system or consult with your SAP Basis or support team for further assistance.