How To Fix PLM_PDN_WUI_CNTL001 - Mail sent

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PDN_WUI_CNTL - Product Designer Web UI

• Message number: 001

• Message text: Mail sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PDN_WUI_CNTL001 - Mail sent ?

  The SAP error message PLM_PDN_WUI_CNTL001, which indicates "Mail sent," typically occurs in the context of the Product Data Management (PDM) or Product Lifecycle Management (PLM) modules when there is an issue related to sending emails from the system. This message is not necessarily an error but rather an informational message indicating that an email has been sent.
  Possible Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails, which can lead to issues in the email sending process.
  SMTP Server Issues: The Simple Mail Transfer Protocol (SMTP) server settings may be incorrect or the server may be down.
  Recipient Issues: The email address of the recipient may be invalid or not properly formatted.
  Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
  Network Issues: There may be network connectivity issues preventing the email from being sent.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Ensure that the email settings in the SAP system are correctly configured. This includes checking the SMTP settings in transaction code SCOT.
  Verify that the email sending method is set up correctly (e.g., using SMTP).
  
  
  
  Test SMTP Connection:
  
  Use transaction code SCOT to test the SMTP connection to ensure that the SAP system can communicate with the SMTP server.
  
  
  
  Validate Recipient Email Addresses:
  
  Check the email addresses of the recipients to ensure they are valid and correctly formatted.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction code SU01.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues that could be preventing the email from being sent. This may involve checking firewall settings or network configurations.
  
  
  
  Review SAP Notes:
  
  Check for any relevant SAP Notes that may address known issues related to email sending in your version of SAP.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Used for configuring and monitoring the SMTP settings.
  SU01: Used for user administration and checking authorizations.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring email settings and troubleshooting email issues.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.