How To Fix PLM_AUDIT_CGPL702 - Entry could not be found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT_CGPL - Audit: Notifs from Generic Tool with Audit Specific Text

• Message number: 702

• Message text: Entry could not be found in database

What causes this issue?

An audit component is to be read from the database. However, the audit
component does not exist in the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries.
Contact SAP if necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT_CGPL702 - Entry could not be found in database ?

  The SAP error message PLM_AUDIT_CGPL702, which states "Entry could not be found in database," typically occurs in the context of the SAP Product Lifecycle Management (PLM) module. This error indicates that the system is unable to locate a specific entry in the database that is required for the operation you are trying to perform.
  Causes:
  
  Missing Data: The entry you are trying to access may not exist in the database. This could be due to data not being created, deleted, or archived.
  Incorrect Input: The input parameters or keys you are using to search for the entry may be incorrect or incomplete.
  Authorization Issues: You may not have the necessary permissions to access the data, leading to the system being unable to retrieve it.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  Configuration Issues: The system configuration may not be set up correctly, leading to the inability to find the required entries.
  
  Solutions:
  
  Verify Data Existence: Check if the entry you are trying to access actually exists in the database. You can do this by using transaction codes like SE16 or SE11 to look up the relevant tables.
  Check Input Parameters: Ensure that the input parameters you are using are correct. Double-check for typos or incorrect values.
  Review Authorizations: Make sure that your user account has the necessary authorizations to access the data. You may need to consult with your SAP security team.
  Database Health Check: If you suspect database issues, perform a health check on the database. This may involve checking for locks, running consistency checks, or consulting with your database administrator.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and ST22 (Dump Analysis) for troubleshooting.
  SAP Documentation: Review the official SAP documentation for PLM to understand the data structures and processes involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the PLM_AUDIT_CGPL702 error in your SAP system.