How To Fix PLM_AUDIT_APPL021 - Graphical time scheduling could not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT_APPL - Audit Application

• Message number: 021

• Message text: Graphical time scheduling could not be started

What causes this issue?

A problem arose while calling graphical time scheduling. This problem
was probably caused by one of the following:
Microsoft Project is not installed correctly on your PC.
The audit plan that you have selected is open in display mode.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the audit plan that you have selected is open in display mode
and, if necessary, switch to the change mode.
Check that Microsoft Project '98 or MS Project 2000 is installed
correctly on your PC.
Check that the SAPGui component CRM-ADDON is installed correctly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT_APPL021 - Graphical time scheduling could not be started ?

  The SAP error message PLM_AUDIT_APPL021 indicates that the graphical time scheduling function could not be started. This error typically occurs in the context of SAP Project System (PS) or SAP Product Lifecycle Management (PLM) when there are issues related to the scheduling of tasks or activities.
  Possible Causes:
  
  Missing Authorizations: The user may not have the necessary authorizations to access the graphical scheduling tool.
  Configuration Issues: There may be configuration problems in the project or the system that prevent the graphical scheduling from being initiated.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the scheduling tool to fail.
  Missing or Incorrect Data: Required data for the scheduling process may be missing or incorrectly configured, such as project definitions, work breakdown structures (WBS), or activity details.
  Technical Issues: There may be technical issues with the SAP GUI or the backend system that are preventing the graphical interface from loading.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the graphical scheduling tool. This can be done by checking the user roles and authorizations in the SAP system.
  Review Configuration: Verify the configuration settings for the project or the scheduling tool. Ensure that all necessary parameters are correctly set up.
  Check for System Errors: Look for any system logs or error messages that might provide more context about the issue. Use transaction codes like SLG1 (Application Log) to check for relevant logs.
  Validate Data: Ensure that all required data for the project is complete and correctly configured. Check the project structure, WBS elements, and activities for any missing or incorrect entries.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying system issues or to check for patches or updates that may resolve the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder) or CATS (Cross-Application Time Sheet) for managing projects and activities.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to graphical scheduling in PS or PLM for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify and resolve the issue causing the PLM_AUDIT_APPL021 error. If the problem continues, consider escalating the issue to SAP support for further assistance.