How To Fix PLM_AUDIT899 - Customer, vendor, or business partner &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT - PLM Audit Management: Audit Specific Messages

• Message number: 899

• Message text: Customer, vendor, or business partner &1 is blocked

What causes this issue?

You want to display or change master data for the customer, vendor, or
business partner &V1&, or you wish to unblock this data. The master data
for the customer, vendor, or business partner may contain personal data
and is blocked.

System Response

To protect personal data, the system does not display the data for the
customer, vendor, or business partner &V1&, and you cannot change any
data for this customer, vendor, or business partner.
The system does not allow unblocking.

How to fix this error?

If you are sure that you want to display or change this data for the
customer, vendor, or business partner, use the transaction BUP_REQ_UNBLK
to request unblocking.
To unblock this data, unblock the general customer, vendor, or business
partner data first.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT899 - Customer, vendor, or business partner &1 is blocked ?

  The SAP error message PLM_AUDIT899 indicates that a customer, vendor, or business partner is blocked in the system, which prevents certain transactions from being processed. This error typically arises in scenarios where a business process requires interaction with a customer, vendor, or business partner that has been marked as blocked in the SAP system.
  Cause:
  
  
  Blocked Status: The most common cause of this error is that the customer, vendor, or business partner has been set to a blocked status in the system. This could be due to various reasons, such as:
  
  Non-compliance with business rules.
  Issues with payment or credit.
  Administrative decisions to block the entity for specific reasons.
  
  
  
  Data Maintenance: The blocking status may have been set during data maintenance or as part of a routine audit process.
  
  
  Solution:
  To resolve the PLM_AUDIT899 error, you can follow these steps:
  
  
  Check the Status:
  
  Use transaction codes such as XD03 (for customers), MK03 (for vendors), or BP (for business partners) to check the status of the entity in question.
  Look for any indicators that show the entity is blocked.
  
  
  
  Unblock the Entity:
  
  If you have the necessary authorizations, you can unblock the customer, vendor, or business partner by using the appropriate transaction code:
  
  For customers: Use XD02 to change the customer data and remove the block.
  For vendors: Use MK02 to change the vendor data and remove the block.
  For business partners: Use BP to edit the business partner and remove the block.
  
  
  
  
  
  Consult with Relevant Departments:
  
  If you do not have the necessary permissions to unblock the entity, consult with your finance or compliance department to understand the reason for the block and to get the necessary approvals to unblock it.
  
  
  
  Review Audit and Compliance Policies:
  
  Ensure that the unblocking of the entity complies with your organization's audit and compliance policies. It may be necessary to document the reason for unblocking and any related approvals.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  XD02: Change Customer
  MK03: Display Vendor
  MK02: Change Vendor
  BP: Business Partner Maintenance
  
  
  
  User Authorizations: Ensure that you have the appropriate authorizations to view and modify customer, vendor, or business partner data.
  
  
  Audit Logs: Check audit logs if available to understand why the entity was blocked initially.
  
  
  SAP Notes: Look for any relevant SAP Notes that may provide additional context or solutions related to this error message.
  
  
  By following these steps, you should be able to identify the cause of the PLM_AUDIT899 error and take appropriate action to resolve it.