How To Fix PLM_AUDIT072 - Messages were created and partially successfully sent

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT - PLM Audit Management: Audit Specific Messages

• Message number: 072

• Message text: Messages were created and partially successfully sent

What causes this issue?

The e-mail address of at least one recipient is missing. The message
could not be sent to this/these recipients.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the e-mail addresses for all recipients and the send the
message again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT072 - Messages were created and partially successfully sent ?

  The SAP error message PLM_AUDIT072 indicates that there was an issue with the sending of audit messages in the SAP system. This message typically arises in the context of the SAP Product Lifecycle Management (PLM) module, particularly when dealing with audit trails or logging activities.
  Cause:
  The error message "Messages were created and partially successfully sent" suggests that while some messages were generated and sent, others encountered issues during the transmission process. Possible causes for this error can include:
  
  Network Issues: Temporary network disruptions that prevent messages from being sent completely.
  Configuration Errors: Incorrect settings in the SAP system related to message processing or communication channels.
  System Performance: High system load or performance issues that may cause timeouts or failures in message processing.
  Authorization Issues: Lack of necessary permissions for the user or system to send certain messages.
  Message Format Errors: Issues with the format or content of the messages being sent, which may lead to failures in processing.
  
  Solution:
  To resolve the PLM_AUDIT072 error, you can take the following steps:
  
  
  Check Network Connectivity: Ensure that there are no network issues affecting the communication between the SAP system and the target system or service.
  
  
  Review Configuration Settings: Verify the configuration settings related to message processing in the SAP system. This includes checking the settings for the relevant communication channels and ensuring they are correctly set up.
  
  
  Monitor System Performance: Check the system performance metrics to identify any bottlenecks or high load situations that may be affecting message processing. If necessary, optimize system performance.
  
  
  Check User Authorizations: Ensure that the user or system account has the necessary authorizations to send the messages. Review the roles and permissions assigned to the user.
  
  
  Examine Message Logs: Look into the message logs for more detailed error information. This can provide insights into which specific messages failed and why.
  
  
  Retry Sending Messages: If the issue was temporary, you may be able to simply retry sending the messages after addressing any underlying issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for PLM and audit message processing for more detailed information on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Utilize transaction codes like SLG1 (Application Log) to view logs related to the audit messages for more context on the error.
  
  By following these steps, you should be able to diagnose and resolve the PLM_AUDIT072 error effectively.