How To Fix PLM_AUDIT039 - Question with priority "&1" has fewer than &2 points (result: &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT - PLM Audit Management: Audit Specific Messages

• Message number: 039

• Message text: Question with priority "&1" has fewer than &2 points (result: &3)

What causes this issue?

The minimum result &V2& was maintained for the priority "&V1&" for the
audit question or an element of the audit question list. However, the
result is &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT039 - Question with priority "&1" has fewer than &2 points (result: &3) ?

  The SAP error message PLM_AUDIT039 indicates that a question in the context of an audit or assessment has been assigned a priority level that does not meet the required points threshold. Specifically, the message states that a question with priority "&1" has fewer than "&2" points, resulting in "&3".
  Cause:
  
  Priority and Points Mismatch: Each priority level in the audit system is typically associated with a minimum number of points that a question must have. If a question is assigned a high priority but has insufficient points, this error will occur.
  Configuration Issues: There may be a misconfiguration in the audit settings or the scoring system that defines how points are assigned based on priority.
  Data Entry Errors: The points assigned to the question may have been incorrectly entered or not updated as required.
  
  Solution:
  
  Review Question Settings: Check the specific question that triggered the error. Ensure that the points assigned to it meet the minimum requirement for its priority level.
  Adjust Points: If the question is indeed important and should have a higher score, adjust the points assigned to it to meet the required threshold.
  Modify Priority: If the question does not warrant a high priority, consider lowering its priority level to match the points assigned.
  Consult Documentation: Review the SAP documentation or configuration guides related to the audit module to understand the relationship between priority levels and points.
  System Configuration: If the issue persists, consult with your SAP administrator or support team to check for any configuration issues in the audit settings.
  
  Related Information:
  
  Audit Management: This error is typically encountered in the context of SAP Audit Management or similar modules where assessments and audits are conducted.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring audit questions and priorities.
  User Roles: Ensure that the user making the changes has the appropriate permissions to modify audit questions and their configurations.
  
  By addressing the points and priority mismatch, you should be able to resolve the PLM_AUDIT039 error and proceed with your audit activities.