How To Fix PLA009 - Print job could not be closed

SAP Error Message - Details

• Message type: E = Error

• Message class: PLA - Message class for Payroll LAtinamerica

• Message number: 009

• Message text: Print job could not be closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLA009 - Print job could not be closed ?

  The SAP error message PLA009, which states "Print job could not be closed," typically occurs when there is an issue with the printing process in the SAP system. This error can arise due to various reasons, including problems with the printer configuration, issues with the spool request, or network-related problems.
  Causes of PLA009 Error
  
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system, or the printer may be offline or not reachable.
  
  
  Spool Request Problems: The spool request may be in an inconsistent state, or there may be issues with the spool server.
  
  
  Network Issues: If the printer is networked, there may be connectivity issues between the SAP system and the printer.
  
  
  Authorization Issues: The user may not have the necessary authorizations to execute print jobs.
  
  
  System Errors: There may be underlying system errors or bugs in the SAP system that are causing the print job to fail.
  
  
  Solutions to PLA009 Error
  
  
  Check Printer Status: Ensure that the printer is online and properly configured in the SAP system. You can check the printer status in transaction SPAD (Spool Administration).
  
  
  Review Spool Requests: Go to transaction SP01 (Spool Request) to check the status of the spool requests. Look for any errors or inconsistencies.
  
  
  Reprocess Spool Requests: If the spool request is in an error state, you can try to delete or reprocess it. You can also try to release the spool request again.
  
  
  Check Network Connectivity: If the printer is networked, ensure that there are no network issues preventing communication between the SAP system and the printer.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to print. Check the user roles and permissions in transaction SU01.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. Sometimes, applying a patch or update can resolve underlying issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request
  SU01: User Maintenance
  
  
  
  SAP Notes: Search for SAP Notes related to PLA009 or printing issues in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation on printing and spool management for best practices and troubleshooting steps.
  
  
  By following these steps, you should be able to diagnose and resolve the PLA009 error in your SAP system.