How To Fix PLA008 - Print job could not be opened

SAP Error Message - Details

• Message type: E = Error

• Message class: PLA - Message class for Payroll LAtinamerica

• Message number: 008

• Message text: Print job could not be opened

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLA008 - Print job could not be opened ?

  The SAP error message PLA008, which states "Print job could not be opened," typically occurs when there is an issue with the printing configuration or the print server. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP or may not be available.
  Network Issues: There could be network connectivity problems between the SAP system and the printer.
  Printer Driver Issues: The printer driver may not be installed correctly or may be incompatible with the SAP system.
  Authorization Issues: The user may not have the necessary permissions to access the printer.
  Spool Request Issues: There may be issues with the spool request, such as it being deleted or not being processed correctly.
  Print Server Issues: The print server may be down or not responding.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) in SAP.
  Verify that the printer is correctly configured and is set as active.
  Ensure that the correct device type is assigned to the printer.
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printer is powered on and connected to the network.
  Try printing a test page from the operating system to confirm that the printer is functioning.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to access the printer.
  Use transaction SU53 to analyze authorization issues.
  
  
  
  Check Spool Requests:
  
  Go to transaction SP01 (Spool Request) to check the status of the spool requests.
  Look for any errors or issues with the spool requests related to the print job.
  
  
  
  Review Print Server Status:
  
  Ensure that the print server is running and accessible.
  Check for any logs or error messages on the print server that may indicate issues.
  
  
  
  Update Printer Drivers:
  
  Ensure that the latest printer drivers are installed on the server where SAP is running.
  If necessary, reinstall or update the printer drivers.
  
  
  
  Contact IT Support:
  
  If the issue persists, it may be necessary to contact your IT support team for further assistance, especially if it involves network or server issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the PLA008 error.
  Documentation: Refer to SAP documentation for detailed information on printer configuration and troubleshooting.
  Community Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the PLA008 error in SAP.