How To Fix PK385 - Maintain call control in call profile &1

PK385 - Overview

• Message type: E = Error

• Message class: PK - Production - KANBAN

• Message number: 385

• Message text: Maintain call control in call profile &1

What causes this issue?

You have not entered a call control in the JIT call profile. Call
control defines the status sequence of a JIT call and determines the
status that the JIT call can accept. Therefore, call control must exist
for the JIT call.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter call control for JIT call profile &v1& in Customizing for JIT
Outbound.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PK385 - Maintain call control in call profile &1 ?

  The SAP error message PK385, which states "Maintain call control in call profile &1," typically occurs in the context of SAP's Production Planning (PP) or other modules that involve call control settings. This error indicates that there is a missing or incorrectly configured call control profile for a specific process or transaction.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Call Profile: The call profile specified in the system is not maintained or does not exist.
  Incorrect Configuration: The call profile may exist but is not properly configured to handle the required operations.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the call profile settings.
  
  
  Solution:
  To resolve the PK385 error, you can follow these steps:
  
  
  Check Call Profile Configuration:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant section for maintaining call profiles. This is usually found under:
  Production ? Production Planning