How To Fix PK385 - Maintain call control in call profile &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PK - Production - KANBAN

• Message number: 385

• Message text: Maintain call control in call profile &1

What causes this issue?

You have not entered a call control in the JIT call profile. Call
control defines the status sequence of a JIT call and determines the
status that the JIT call can accept. Therefore, call control must exist
for the JIT call.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter call control for JIT call profile &v1& in Customizing for JIT
Outbound.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PK385 - Maintain call control in call profile &1 ?

  The SAP error message PK385, which states "Maintain call control in call profile &1," typically occurs in the context of SAP's Production Planning (PP) or other modules that involve call control settings. This error indicates that there is a missing or incorrectly configured call control profile for a specific process or transaction.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Call Profile: The call profile specified in the system is not maintained or does not exist.
  Incorrect Configuration: The call profile may exist but is not properly configured to handle the required operations.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the call profile settings.
  
  Solution:
  To resolve the PK385 error, you can follow these steps:
  
  
  Check Call Profile Configuration:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant section for maintaining call profiles. This is usually found under:
  
  Production ? Production Planning ? Control ? Maintain Call Control Profiles.
  
  
  Ensure that the call profile specified in the error message (&1) is correctly defined and configured.
  
  
  
  Create or Modify Call Profile:
  
  If the call profile does not exist, create a new one with the necessary parameters.
  If it exists but is not configured correctly, modify it to include the required settings.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify call profiles.
  You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction or process again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on call profiles and their configuration.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to call profiles and the PK385 error.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the PK385 error and ensure that the call control settings are properly maintained in your SAP system.