How To Fix PK067 - Supplier &1 or info record does not exist or is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: PK - Production - KANBAN

• Message number: 067

• Message text: Supplier &1 or info record does not exist or is not correct

What causes this issue?

If you only enter the vendor and the purchasing organization to
describe a supply source, you must maintain a valid purchasing info
record for this material, the vendors, and the purchasing organization.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If necessary, maintain the purchasing info record in the menu for
Purchasing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PK067 - Supplier &1 or info record does not exist or is not correct ?

  The SAP error message PK067 indicates that the system cannot find a supplier or an info record that is required for processing a purchasing document. This error typically occurs in the context of procurement processes, such as when creating a purchase order or a purchase requisition.
  Cause:
  
  Missing Supplier Master Data: The supplier (vendor) you are trying to use does not exist in the system or is not properly set up.
  Missing Info Record: The info record for the specific material and supplier combination is missing or not correctly maintained.
  Incorrect Vendor Number: The vendor number entered may be incorrect or not formatted properly.
  Inactive Vendor: The vendor may be inactive or blocked in the system.
  Purchasing Organization Issues: The purchasing organization may not be assigned to the vendor or info record.
  Data Inconsistencies: There may be inconsistencies in the data, such as incorrect purchasing group or material master data.
  
  Solution:
  
  
  Check Vendor Master Data:
  
  Go to the vendor master data transaction (e.g., XK03 for display).
  Verify that the vendor exists and is active.
  Ensure that the vendor is assigned to the correct purchasing organization.
  
  
  
  Check Info Record:
  
  Use transaction ME13 to display the info record.
  Verify that the info record exists for the specific material and vendor combination.
  If it does not exist, create a new info record using transaction ME11.
  
  
  
  Verify Data Entry:
  
  Double-check the vendor number and ensure it is entered correctly in the purchasing document.
  Ensure that the material number is also correct.
  
  
  
  Check Purchasing Organization:
  
  Ensure that the purchasing organization is correctly assigned to the vendor and info record.
  If necessary, create or update the info record for the correct purchasing organization.
  
  
  
  Consult with Master Data Team:
  
  If you are unable to resolve the issue, consult with your organization's master data team to ensure that all necessary data is correctly maintained.
  
  
  
  Review Authorization:
  
  Ensure that you have the necessary authorizations to access the vendor and info record data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ME11: Create Info Record
  ME12: Change Info Record
  ME13: Display Info Record
  XK01: Create Vendor
  XK02: Change Vendor
  XK03: Display Vendor
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to vendor or info record management.
  
  
  Documentation: Refer to SAP documentation or user manuals for detailed steps on managing vendor and info record data.
  
  
  By following these steps, you should be able to identify and resolve the cause of the PK067 error message in SAP.