How To Fix PIVB020 - Could not find the document &1/&2 (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: PIVB - Pivot Browser

• Message number: 020

• Message text: Could not find the document &1/&2 (see long text)

What causes this issue?

Reference Document was not found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure columns 'Reference document number' and 'Reference fiscal
year' are present in the output layout.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PIVB020 - Could not find the document &1/&2 (see long text) ?

  The SAP error message PIVB020 indicates that the system could not find a specific document identified by the document type and document number provided in the error message. This error typically occurs in the context of document management or when trying to access a document that is expected to be available in the system.
  Cause:
  
  Document Not Created: The document may not have been created or saved properly in the system.
  Incorrect Document Number: The document number or type provided may be incorrect or mistyped.
  Document Deleted: The document may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the document management system.
  
  Solution:
  
  Verify Document Number and Type: Double-check the document number and type you are trying to access to ensure they are correct.
  Check Document Creation: Ensure that the document was created successfully. You can check the relevant transaction or application where the document should have been generated.
  Search for Document: Use the document management system or relevant transaction codes to search for the document. It may have been moved or archived.
  Check Authorizations: Ensure that you have the necessary authorizations to access the document. Consult with your SAP security team if needed.
  Consult Long Text: Review the long text associated with the error message for additional context or specific instructions related to the error.
  Database Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may use transaction codes like SE11 (Data Dictionary), SE16 (Data Browser), or specific document management transactions to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to document management and error handling for more insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.