How To Fix /PICM/UI150 - E-mail not sent; see note 1835982 for prerequisite steps

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 150

• Message text: E-mail not sent; see note 1835982 for prerequisite steps

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI150 - E-mail not sent; see note 1835982 for prerequisite steps ?

  The SAP error message /PICM/UI150 E-mail not sent; see note 1835982 for prerequisite steps typically indicates that there is an issue with the email sending functionality in the SAP system. This error can arise due to various reasons, such as configuration issues, missing prerequisites, or system settings that need to be adjusted.
  Cause:
  
  Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings related to the SMTP server, email addresses, or user authorizations.
  Prerequisite Steps Not Completed: The error message references SAP Note 1835982, which outlines specific prerequisite steps that must be completed for email functionality to work correctly.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  
  Solution:
  
  Review SAP Note 1835982: Start by reviewing the details in SAP Note 1835982. This note provides specific instructions and prerequisites that need to be fulfilled for email sending to work.
  Check SMTP Configuration:
  
  Go to transaction SCOT (SAPconnect Administration) and verify the SMTP settings.
  Ensure that the SMTP server is correctly configured and reachable from the SAP system.
  Check the settings for the email domain and ensure they are correct.
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. This transaction allows you to monitor the email queue and see if there are any errors.
  You can also use the SO10 transaction to send a test email to verify that the configuration is working.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  Network Connectivity: Verify that there are no network issues preventing the SAP system from connecting to the SMTP server. This may involve checking firewall settings or network routes.
  Review Logs: Check the application logs for any additional error messages that may provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to email sending issues, as they may provide updated solutions or additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for SAPconnect and email configuration for detailed guidance on setting up and troubleshooting email functionality.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue causing the email not to be sent in your SAP system.