How To Fix /PICM/UI036 - Status of issue &1 does not allow you to create a change request

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 036

• Message text: Status of issue &1 does not allow you to create a change request

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI036 - Status of issue &1 does not allow you to create a change request ?

  The SAP error message /PICM/UI036 Status of issue &1 does not allow you to create a change request typically occurs in the context of the SAP Solution Manager or SAP Application Lifecycle Management (ALM) when you are trying to create a change request for an issue that is in a status that does not permit such actions.
  Cause:
  The error indicates that the issue you are trying to create a change request for is in a status that is not configured to allow change requests. This could be due to:
  
  Workflow Configuration: The workflow for the issue might be set up in such a way that certain statuses do not allow for change requests to be created.
  Status Management: The status of the issue may be set to a final or closed state, which typically does not allow for further modifications or change requests.
  Authorization Issues: There may be restrictions based on user roles or authorizations that prevent the creation of change requests in certain statuses.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Status of the Issue: Review the current status of the issue. If it is in a status that does not allow change requests (like "Closed" or "Resolved"), you may need to change the status to one that does allow change requests (like "In Progress" or "Open").
  
  
  Modify Workflow Configuration: If you have the necessary permissions, check the workflow configuration in the SAP Solution Manager. You may need to adjust the status transitions to allow change requests from the current status.
  
  
  Consult with Your Administrator: If you do not have the necessary permissions to change the status or workflow configuration, consult with your SAP administrator or the person responsible for managing the SAP Solution Manager. They can provide insights into the configuration and may be able to assist in changing the status or adjusting the workflow.
  
  
  Review User Authorizations: Ensure that your user role has the necessary authorizations to create change requests. If not, you may need to request additional permissions from your SAP security team.
  
  
  Documentation and Support: Refer to the SAP documentation for your specific version of Solution Manager or ALM for more details on status management and workflows. If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Solution Manager Documentation: Check the official SAP documentation for detailed information on issue management and workflows.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Change Request Management: Familiarize yourself with the change request management process in SAP to understand how issues and change requests are typically handled.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.