How To Fix /PICM/UI032 - You are not authorized to process this change request

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 032

• Message text: You are not authorized to process this change request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI032 - You are not authorized to process this change request ?

  The SAP error message /PICM/UI032 You are not authorized to process this change request typically indicates that the user does not have the necessary authorizations to perform the action related to a change request in the SAP system. This error is commonly encountered in the context of SAP Change Request Management (ChaRM) or when working with transport requests.
  Cause:
  
  Insufficient Authorizations: The user lacks the required roles or authorizations to process the specific change request.
  Role Assignment: The user may not be assigned to the appropriate roles that grant access to the change request management functionalities.
  Transport Request Restrictions: There may be restrictions on the transport request that prevent certain users from processing it.
  System Configuration: The system may be configured in a way that limits access based on certain criteria (e.g., project, status of the change request).
  
  Solution:
  
  
  Check User Roles:
  
  Verify that the user has the necessary roles assigned. This can be done by checking the user’s profile in transaction SU01 or PFCG.
  Ensure that the user has roles that include authorizations for Change Request Management (e.g., SAP_CRM_CHARM_USER).
  
  
  
  Authorization Check:
  
  Use transaction SU53 immediately after encountering the error to see which authorization checks failed. This will provide insight into what specific authorizations are missing.
  Review the authorization objects related to Change Request Management, such as S_TRANSPRT and S_CRM_AUTH.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to modify roles or authorizations, contact your SAP security team or administrator to request the required authorizations.
  
  
  
  Review Change Request Status:
  
  Ensure that the change request is in a status that allows processing. Some statuses may restrict actions based on the workflow.
  
  
  
  System Configuration:
  
  If the issue persists, check with your SAP Basis or configuration team to ensure that there are no system-wide restrictions or configurations affecting user access.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation on Change Request Management and user authorizations to understand the required roles and authorizations better.
  Training: If you are new to SAP ChaRM, consider training or resources that cover user roles and authorizations in the context of change management.
  
  By following these steps, you should be able to identify the cause of the authorization issue and take appropriate action to resolve it.