How To Fix /PICM/UI023 - Enter a valid change request

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 023

• Message text: Enter a valid change request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI023 - Enter a valid change request ?

  The SAP error message /PICM/UI023 Enter a valid change request typically occurs in the context of the SAP Change Request Management (ChaRM) process, which is part of the SAP Solution Manager. This error indicates that the system is expecting a valid change request number, but the input provided is either invalid or not recognized by the system.
  Causes:
  
  Invalid Change Request Number: The change request number entered does not exist in the system.
  Incorrect Input Format: The format of the change request number may not match the expected format (e.g., incorrect length or characters).
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified change request.
  System Configuration: There may be issues with the configuration of the Change Request Management module in SAP Solution Manager.
  Data Synchronization Issues: If the change request was recently created or modified, there may be a delay in data synchronization.
  
  Solutions:
  
  Verify Change Request Number: Double-check the change request number for accuracy. Ensure that it exists in the system and is correctly formatted.
  Check User Authorizations: Ensure that the user has the necessary permissions to access the change request. This may involve checking roles and authorizations in the SAP system.
  Consult with SAP Basis Team: If there are configuration issues or if the change request is not recognized, consult with the SAP Basis or Solution Manager team to ensure that the system is properly configured.
  Refresh Data: If the change request was recently created, try refreshing the data or logging out and back into the system to see if the issue resolves itself.
  Check for System Notes or Patches: Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Change Request Management for detailed information on how to manage change requests.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_WORKCENTER, CRMD_ORDER, or SE09 for transport requests, which may help in navigating the Change Request Management process.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.