How To Fix /PICM/UI015 - Issue deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 015

• Message text: Issue deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI015 - Issue deleted ?

  The SAP error message /PICM/UI015 Issue deleted typically indicates that a specific issue or ticket in the SAP system has been deleted or is no longer available for processing. This can occur in various contexts, such as in the SAP Customer Relationship Management (CRM) module or in SAP's Issue Management functionalities.
  Causes:
  
  Manual Deletion: The issue may have been manually deleted by a user with the appropriate permissions.
  System Cleanup: The system may have undergone a cleanup process that removed old or inactive issues.
  Data Migration: During data migration or system upgrades, certain issues may have been removed or archived.
  Authorization Issues: The user may not have the necessary authorizations to view the issue, leading to the perception that it has been deleted.
  
  Solutions:
  
  Check Issue Status: Verify the status of the issue in the system. It may have been changed to a different status rather than deleted.
  Review Change Logs: If you have access, check the change logs or audit trails to see if the issue was deleted and by whom.
  Consult with IT Support: If the issue is critical, consult your IT support team or SAP Basis team to investigate further.
  Restore from Backup: If the issue was deleted accidentally and is critical, check if it can be restored from a backup.
  Permissions Review: Ensure that the user has the necessary permissions to view the issue. If not, request the appropriate access.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the relevant SAP documentation for the module you are working with to understand how issues are managed and what might lead to their deletion.
  User Training: Ensure that users are trained on how to manage issues properly to avoid accidental deletions.
  
  If the problem persists or if you need more specific guidance, consider reaching out to SAP support or your organization's SAP administrator for further assistance.