How To Fix PI_IHC015 - IDOC items: Critical error

SAP Error Message - Details

• Message type: E = Error

• Message class: PI_IHC - Message Class for IHC Plug-In

• Message number: 015

• Message text: IDOC items: Critical error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PI_IHC015 - IDOC items: Critical error ?

  The SAP error message PI_IHC015, which indicates "IDOC items: Critical error," typically arises in the context of IDoc processing within the SAP system, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  
  Data Validation Issues: The IDoc may contain data that does not meet the required validation rules or formats. This could include missing mandatory fields, incorrect data types, or values that do not conform to expected ranges.
  
  
  Mapping Errors: If there are issues with the mapping between the source and target structures, it can lead to critical errors during the processing of IDocs.
  
  
  Configuration Issues: Incorrect configuration settings in the IDoc processing or in the integration scenario can lead to errors. This includes settings in the IDoc type, message type, or partner profiles.
  
  
  System Resource Limitations: If the system is under heavy load or if there are resource constraints (e.g., memory, processing power), it may lead to failures in processing IDocs.
  
  
  Network Issues: Problems with network connectivity between systems can also result in critical errors when attempting to send or receive IDocs.
  
  
  Solutions:
  
  
  Check IDoc Data: Review the IDoc data for any missing or incorrect fields. Use transaction WE02 or WE05 to analyze the IDoc and identify any errors in the data.
  
  
  Review Mapping: If you are using a mapping tool (like SAP PI/PO), check the mapping configuration to ensure that all fields are correctly mapped and that there are no discrepancies.
  
  
  Configuration Review: Verify the configuration settings for the IDoc processing, including partner profiles (transaction WE20), message types, and IDoc types. Ensure that they are correctly set up.
  
  
  Monitor System Performance: Check the system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling IDoc processing during off-peak hours.
  
  
  Check Logs: Review the application logs (transaction SLG1) and the PI/PO logs for any additional error messages or warnings that can provide more context about the critical error.
  
  
  Reprocess IDocs: If the issue has been resolved, you may need to reprocess the IDocs. This can be done using transaction BD87 or through the appropriate processing function in your integration scenario.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  
  
  Related Information:
  
  IDoc Types and Message Types: Understanding the specific IDoc type and message type involved can help in diagnosing the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02 (Display IDoc), WE05 (IDoc List), BD87 (Reprocess IDocs), and SLG1 (Application Log).
  SAP Community and Forums: Engaging with the SAP Community or forums can provide insights from other users who may have encountered similar issues.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the PI_IHC015 error and ensure successful IDoc processing.