How To Fix PI_IHC014 - No partner was found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PI_IHC - Message Class for IHC Plug-In

  • Message number: 014

  • Message text: No partner was found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PI_IHC014 - No partner was found ?

    The SAP error message PI_IHC014 ("No partner was found") typically occurs in the context of the SAP Integrated Health Care (IHC) module, particularly when dealing with partner profiles or communication between different systems or components. This error indicates that the system is unable to find a partner profile for the specified communication.

    Causes:

    1. Missing Partner Profile: The most common cause is that the partner profile for the specified partner (e.g., a vendor, customer, or another system) has not been created or is not correctly configured.
    2. Incorrect Partner Number: The partner number being referenced may be incorrect or does not exist in the system.
    3. Inconsistent Data: There may be inconsistencies in the data, such as missing entries in the relevant tables or incorrect settings in the configuration.
    4. Authorization Issues: The user may not have the necessary authorizations to access the partner profile.
    5. System Configuration: The system may not be properly configured to recognize the partner, especially in cross-system scenarios.

    Solutions:

    1. Check Partner Profile:

      • Go to the transaction code WE20 (for partner profiles) and verify that the partner profile exists for the specified partner.
      • Ensure that the partner type and settings are correctly configured.
    2. Verify Partner Number:

      • Double-check the partner number being used in the transaction or process to ensure it is correct.
    3. Create or Update Partner Profile:

      • If the partner profile does not exist, create a new one using transaction WE20.
      • If it exists but is not configured correctly, update the necessary fields.
    4. Check Data Consistency:

      • Use transaction SE11 to check the relevant database tables for any inconsistencies or missing entries related to the partner.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the partner profile. This can be checked in transaction SU53 after the error occurs.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the IHC module for any specific configurations or known issues.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • WE20: Partner Profiles
      • SE11: Data Dictionary
      • SU53: Authorization Check
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Configuration Guides: Review configuration guides for the IHC module to ensure all necessary settings are in place.

    By following these steps, you should be able to identify and resolve the cause of the PI_IHC014 error in your SAP system.

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