How To Fix PHIN019 - Error(s) occurred during handover of file &1; see error log in RMS

SAP Error Message - Details

• Message type: E = Error

• Message class: PHIN - Phase In: Messages

• Message number: 019

• Message text: Error(s) occurred during handover of file &1; see error log in RMS

What causes this issue?

Error(s) occurred during handover of file &V1&.

System Response

The system compiles a list of detailed error messages in the Records
Management System (RMS).

How to fix this error?

Choose <ZK>Records Management </>to view details of the error(s).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PHIN019 - Error(s) occurred during handover of file &1; see error log in RMS ?

  The SAP error message PHIN019 indicates that there were errors during the handover of a file, and it suggests checking the error log in the Retail Management System (RMS) for more details. This error typically occurs in the context of file processing or data transfer between systems, such as when integrating data from SAP to RMS or vice versa.
  Causes:
  
  File Format Issues: The file being handed over may not conform to the expected format or structure, leading to parsing errors.
  Data Validation Errors: The data within the file may contain invalid entries, such as incorrect data types, missing mandatory fields, or values that violate business rules.
  System Configuration: There may be configuration issues in either SAP or RMS that prevent successful file processing.
  Network Issues: Temporary network issues could disrupt the file transfer process.
  Permissions: Insufficient permissions for the user or system trying to access or process the file.
  
  Solutions:
  
  Check the Error Log: The first step is to review the error log in RMS as suggested by the error message. This log will provide specific details about what went wrong during the file handover.
  Validate File Format: Ensure that the file adheres to the required format and structure. You may need to refer to the documentation for the expected file layout.
  Data Quality Checks: Review the data in the file for any inconsistencies or invalid entries. Correct any issues found.
  Configuration Review: Check the configuration settings in both SAP and RMS to ensure they are set up correctly for file processing.
  Retry the Process: After addressing any identified issues, attempt to reprocess the file.
  Consult Documentation: Refer to SAP and RMS documentation for any specific guidelines related to file handover processes.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in monitoring or troubleshooting file transfers (e.g., SLG1 for application logs).
  Integration Points: Understand the integration points between SAP and RMS, as this can help in identifying where the issue may lie.
  User Permissions: Ensure that the user or service account performing the file handover has the necessary permissions to access and process the files.
  
  By following these steps, you should be able to diagnose and resolve the PHIN019 error effectively.