How To Fix PG487 - You have been switched to display mode due to inactivity.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PG - Error Messages for Master Data Programs

  • Message number: 487

  • Message text: You have been switched to display mode due to inactivity.

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  • What causes this issue?

    You have not made any entries for a longer period of time.

    System Response

    The application is now in display mode.

    How to fix this error?

    If you want to make changes, switch back to edit mode.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PG487 - You have been switched to display mode due to inactivity. ?

    The SAP error message PG487, which states "You have been switched to display mode due to inactivity," typically occurs when a user has been inactive in the SAP system for a certain period of time. This is a security feature designed to protect sensitive data and ensure that users do not leave their sessions open indefinitely.

    Cause:

    1. Inactivity Timeout: The system is configured to automatically switch users to display mode after a specified period of inactivity. This is often set by the system administrator to enhance security.
    2. Session Management: The SAP system monitors user activity, and if no actions are taken (like clicking, typing, etc.) for a defined duration, it will switch the session to display mode.

    Solution:

    1. User Interaction: To regain full functionality, the user can simply interact with the system again (e.g., by clicking on a button or entering data). This may prompt the system to switch back to edit mode, depending on the configuration.
    2. Session Timeout Settings: If this issue occurs frequently and is disruptive, it may be worth discussing with your SAP administrator to see if the inactivity timeout settings can be adjusted to better suit your workflow.
    3. Log Off and Log Back In: If the session does not revert to edit mode after interaction, the user may need to log off and log back into the system to regain full access.

    Related Information:

    • SAP Configuration: The inactivity timeout settings can be configured in the SAP system. Administrators can set the timeout duration based on organizational policies.
    • User Training: Users should be trained to be aware of inactivity timeouts and encouraged to save their work frequently to avoid losing data.
    • System Performance: Frequent switching to display mode can be a sign of performance issues or user workflow inefficiencies, which may need to be addressed.

    If the problem persists or if you have specific requirements, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.

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