How To Fix PG389 - Personnel number & was deleted completely

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 389

• Message text: Personnel number & was deleted completely

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PG389 - Personnel number & was deleted completely ?

  The SAP error message PG389, which states "Personnel number & was deleted completely," typically indicates that the personnel number you are trying to access or process has been deleted from the system. This can occur for various reasons, such as data cleanup processes, employee terminations, or manual deletions.
  Causes:
  
  Employee Termination: The personnel number may belong to an employee who has been terminated, and their records have been deleted.
  Data Cleanup: Regular data maintenance or cleanup activities may have led to the deletion of personnel records.
  Manual Deletion: An administrator or HR personnel may have manually deleted the record.
  Data Migration Issues: If data was migrated from another system, there may have been issues that led to the deletion of certain records.
  
  Solutions:
  
  Check Personnel Status: Verify the status of the employee associated with the personnel number. If they have been terminated, check if the deletion was intentional.
  Data Recovery: If the deletion was accidental, consult with your SAP Basis or HR team to see if there is a backup or recovery option available.
  Audit Logs: Review audit logs to determine when and why the personnel number was deleted. This can help in understanding the context of the deletion.
  Recreate Personnel Record: If necessary and appropriate, you may need to recreate the personnel record if the employee is still active or if the record is needed for reporting purposes.
  Consult SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the status of personnel records.
  Authorization Issues: Ensure that you have the necessary authorizations to view or manage personnel records in SAP.
  HR Module Configuration: Review the configuration settings in the HR module to ensure that there are no settings that might lead to unintended deletions.
  
  Preventive Measures:
  
  Data Retention Policies: Implement data retention policies to manage how long personnel records are kept in the system.
  User Training: Train HR personnel on the importance of data integrity and the implications of deleting personnel records.
  Regular Backups: Ensure that regular backups of the HR data are taken to prevent loss of important records.
  
  By following these steps, you should be able to address the error message PG389 and understand the implications of a deleted personnel number in SAP.