How To Fix PG384 - Please check the primary infotypes (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 384

• Message text: Please check the primary infotypes (&1)

What causes this issue?

You have created an infotype view.
In addition to the created objects and the entry in table T528V
"Assignment of Infotypes to Views", the primary infotype must be
modified.
This must be carried out by the person responsible for the infotype (s.
TADIR).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PG384 - Please check the primary infotypes (&1) ?

  The SAP error message PG384, which states "Please check the primary infotypes (&1)," typically occurs in the context of personnel administration or organizational management when there is an issue with the primary infotypes associated with a personnel number or organizational unit.
  Cause:
  
  Missing or Incomplete Data: The primary infotypes (such as infotype 0001 for Organizational Assignment, infotype 0002 for Personal Data, etc.) may be missing or not properly maintained for the employee or organizational unit in question.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper retrieval or display of the infotypes.
  Authorization Issues: The user may not have the necessary authorizations to view or edit the infotypes.
  Data Consistency Issues: There may be inconsistencies in the data that violate the integrity constraints of the infotypes.
  
  Solution:
  
  
  Check Infotype Data: 
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the infotypes for the relevant personnel number.
  Ensure that all required primary infotypes are filled out correctly and completely.
  
  
  
  Review Configuration:
  
  If you have access, check the configuration settings in the SAP system related to personnel administration or organizational management to ensure that they are set up correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the infotypes. This can be done by checking the user roles and authorizations in transaction code SU01.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any data inconsistencies that may be causing the issue. This can include using transaction codes like PA03 (Maintain HR Master Data) to check for inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details about the infotypes in question and their required fields.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information about employees or organizational units. Each infotype has a unique number and is used to manage various aspects of HR data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA03 for managing HR data.
  SAP Notes: Check SAP Notes for any updates or patches that may address known issues related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue related to the PG384 error message in SAP.