How To Fix PG370 - Infotype &1 is in customer name range; please do not create

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 370

• Message text: Infotype &1 is in customer name range; please do not create

What causes this issue?

The current system is an SAP development system. Please do not create
any infotypes in the customer name range.
The customer name range for infotypes extends from 9000 to 9999.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PG370 - Infotype &1 is in customer name range; please do not create ?

  The SAP error message PG370 indicates that you are trying to create or modify an infotype that is restricted because it falls within a customer name range. This typically means that the infotype you are attempting to work with is reserved for customer-specific use and should not be created or modified in the standard SAP system.
  Cause:
  
  Infotype in Customer Name Range: The infotype you are trying to create or modify is defined in a range that is reserved for customer-specific enhancements or modifications. SAP has predefined infotypes, and some of them are designated for customer use, which means they are not intended to be altered or created in the standard system.
  Configuration Settings: The system configuration may restrict the creation of certain infotypes to prevent conflicts with customer-specific developments.
  
  Solution:
  
  Check Infotype Number: Verify the infotype number you are trying to create or modify. Ensure that it is not a customer-specific infotype.
  Use Standard Infotypes: If you need to create or modify an infotype, consider using standard infotypes provided by SAP that are not in the customer name range.
  Consult Documentation: Review SAP documentation or the infotype catalog to understand which infotypes are available for use and which are restricted.
  Custom Development: If you need a specific functionality that is not available in standard infotypes, consider developing a custom infotype. This would involve working with your SAP development team to create a new infotype that meets your requirements.
  Authorization Check: Ensure that you have the necessary authorizations to create or modify infotypes. Sometimes, authorization issues can lead to similar error messages.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific infotype for any known issues or additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA40 (Personnel Actions) to navigate infotype management effectively.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and requirements.