How To Fix PG020 - Action was not saved. Choose F13 to access infotype group

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 020

• Message text: Action was not saved. Choose F13 to access infotype group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PG020 - Action was not saved. Choose F13 to access infotype group ?

  The SAP error message PG020, which states "Action was not saved. Choose F13 to access infotype group," typically occurs in the context of personnel administration or human resources management when trying to save an action related to employee data. This error can arise due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incomplete Data Entry: Required fields in the action or infotype may not be filled out completely.
  Validation Errors: There may be validation rules that are not met, such as incorrect dates or invalid entries.
  Authorization Issues: The user may not have the necessary permissions to perform the action.
  Technical Issues: There could be a temporary system issue or a problem with the SAP environment.
  Configuration Issues: The action may not be properly configured in the system.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Look for any fields highlighted in red or marked as required.
  Review Validation Messages: If there are any validation messages displayed, address those issues before attempting to save again.
  Authorization Check: Verify that you have the necessary authorizations to perform the action. If not, contact your system administrator.
  Use F13: As suggested in the error message, press F13 to access the infotype group. This may allow you to navigate to the relevant infotype and make necessary adjustments.
  Technical Support: If the issue persists, consider reaching out to your IT support team or SAP Basis team to check for any system issues or logs that might indicate a problem.
  Configuration Review: If you have access, review the configuration settings for the action in the SAP system to ensure everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the PG020 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA40 (Personnel Actions) to navigate the system effectively.
  User Documentation: Refer to user manuals or training materials specific to your organization’s SAP implementation for guidance on handling personnel actions.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to a more experienced SAP consultant or your organization's SAP support team for further investigation.