How To Fix PFM_GENERIC000 - Document &1 is locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PFM_GENERIC - Messages to be reused on ADDON PT

• Message number: 000

• Message text: Document &1 is locked by &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PFM_GENERIC000 - Document &1 is locked by &2 ?

  The SAP error message PFM_GENERIC000 indicates that a document (identified by &1) is currently locked by another user or process (identified by &2). This typically occurs in scenarios where multiple users or processes are trying to access or modify the same document simultaneously, leading to a lock situation to prevent data inconsistencies.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or processing the document.
  Unfinished Transactions: A previous transaction involving the document was not completed, leaving it in a locked state.
  System Errors: Sometimes, system errors or crashes can leave documents in a locked state.
  Long-running Processes: Background jobs or long-running transactions may hold locks on documents for extended periods.
  
  Solution:
  
  Wait and Retry: If the document is locked by another user, you may need to wait until they finish their work and release the lock. You can retry accessing the document after some time.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock on the document.
  
  If you have the necessary authorizations, you can delete the lock entry, but this should be done with caution as it may lead to data inconsistencies.
  
  
  Communicate with Users: If you identify the user holding the lock, communicate with them to understand if they can release the document.
  Review Background Jobs: Check if any background jobs are running that might be holding the lock. You can use transaction code SM37 to monitor background jobs.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further, especially if it involves system errors or persistent locks.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SM21: To check system logs for any related errors.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
  Documentation: Refer to SAP Help documentation for more details on document locking mechanisms and best practices for handling locks.
  
  Best Practices:
  
  Encourage users to complete their transactions promptly to minimize lock occurrences.
  Implement proper training for users on how to handle document processing to avoid unnecessary locks.
  Regularly monitor and manage background jobs to ensure they do not hold locks longer than necessary.
  
  By following these steps, you should be able to resolve the locking issue associated with the error message PFM_GENERIC000.