How To Fix PFM_12FA012 - The total of the document detail items is different from the open value

SAP Error Message - Details

• Message type: E = Error

• Message class: PFM_12FA - Messages for year closing process

• Message number: 012

• Message text: The total of the document detail items is different from the open value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PFM_12FA012 - The total of the document detail items is different from the open value ?

  The SAP error message PFM_12FA012, which states "The total of the document detail items is different from the open value," typically occurs in the context of financial document processing, particularly when dealing with payment requests, invoices, or similar financial documents. This error indicates a discrepancy between the total amount calculated from the line items in the document and the expected total amount (open value) that the system has for that document.
  Causes:
  
  Data Entry Errors: Incorrect amounts entered in the line items or the header of the document.
  Incomplete Document: Some line items may not have been fully processed or saved, leading to a mismatch.
  Currency Conversion Issues: If the document involves multiple currencies, discrepancies can arise from incorrect exchange rates or conversions.
  Changes After Posting: If changes were made to the document after it was initially posted, this could lead to inconsistencies.
  System Bugs or Configuration Issues: Sometimes, the error can be due to bugs in the SAP system or incorrect configuration settings.
  
  Solutions:
  
  Review Document Details: Check all line items in the document to ensure that the amounts are correct and that they sum up to the expected total.
  Recalculate Totals: If there are any discrepancies, recalculate the totals manually or use SAP's built-in functions to ensure accuracy.
  Check Currency Settings: If the document involves multiple currencies, verify that the exchange rates are correct and that the amounts are converted properly.
  Document Reprocessing: If the document has been changed after posting, consider reversing the document and re-entering it to ensure that all values are consistent.
  Consult SAP Notes: Check SAP's support portal for any relevant notes or patches that may address this specific error.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), or FBL1N (Vendor Line Item Display) to investigate the document further.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to financial document processing for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.