How To Fix PFM_01CA324 - An error occurred while trying to send e-mail to list &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PFM_01CA - Generic messages for developments

  • Message number: 324

  • Message text: An error occurred while trying to send e-mail to list &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PFM_01CA324 - An error occurred while trying to send e-mail to list &1 ?

    The SAP error message PFM_01CA324 indicates that there was an issue when attempting to send an email to a specified list of recipients. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.

    Possible Causes:

    1. Invalid Email Addresses: The list of email addresses may contain invalid or incorrectly formatted addresses.
    2. SMTP Configuration Issues: The SAP system may not be properly configured to send emails via the SMTP server. This includes incorrect server settings, authentication issues, or network problems.
    3. Email Server Down: The SMTP server that SAP is trying to use may be down or unreachable.
    4. Authorization Issues: The user or the system may not have the necessary permissions to send emails.
    5. Email Size Limitations: The email being sent may exceed size limits set by the email server.
    6. Recipient Limitations: Some email servers have limits on the number of recipients that can be included in a single email.

    Solutions:

    1. Check Email Addresses: Verify that all email addresses in the list are valid and correctly formatted.
    2. Review SMTP Configuration:
      • Go to transaction code SCOT in SAP to check the SMTP settings.
      • Ensure that the SMTP server address, port, and authentication details are correctly configured.
    3. Test SMTP Connection: Use the Test Connection feature in SCOT to ensure that the SAP system can connect to the SMTP server.
    4. Check Email Server Status: Ensure that the SMTP server is operational and not experiencing downtime.
    5. Review Authorization: Check if the user has the necessary authorizations to send emails. This can be done by reviewing user roles and permissions.
    6. Check Email Size and Recipient Limits: Ensure that the email content does not exceed size limits and that the number of recipients is within acceptable limits.
    7. Review SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: SCOT (SAPconnect: Administration), SOST (SAPconnect: Send Requests), and SO10 (Text Management) can be useful for managing and troubleshooting email issues.
    • SAP Documentation: Refer to SAP Help Portal for detailed documentation on SAPconnect and email configuration.
    • Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context for the failure.

    By systematically checking these areas, you should be able to identify and resolve the issue causing the PFM_01CA324 error message.

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