How To Fix /PF1/PE_PP502 - Synchronization with level 2 in &1 lost - packages lost.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/PE_PP -

  • Message number: 502

  • Message text: Synchronization with level 2 in &1 lost - packages lost.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/PE_PP502 - Synchronization with level 2 in &1 lost - packages lost. ?

    The SAP error message /PF1/PE_PP502 Synchronization with level 2 in &1 lost - packages lost typically indicates an issue with the synchronization of data between different components or systems in an SAP environment, particularly in the context of the Process Integration (PI) or Process Orchestration (PO) framework. This error can occur when there are problems with message processing, such as network issues, configuration problems, or resource limitations.

    Causes:

    1. Network Issues: Temporary network disruptions can lead to lost messages or synchronization problems.
    2. Configuration Errors: Incorrect settings in the integration configuration can cause synchronization issues.
    3. Resource Limitations: Insufficient system resources (CPU, memory, etc.) can lead to processing delays or failures.
    4. Message Queue Overload: If the message queue is overloaded, it may not be able to process messages in a timely manner.
    5. Timeouts: If a message takes too long to process, it may lead to a timeout and result in lost synchronization.

    Solutions:

    1. Check Network Connectivity: Ensure that there are no network issues between the systems involved in the integration.
    2. Review Configuration Settings: Verify that the configuration settings for the integration scenario are correct and aligned with the requirements.
    3. Monitor System Resources: Check the system's CPU, memory, and other resources to ensure they are not being maxed out. Consider scaling resources if necessary.
    4. Analyze Message Queues: Use transaction codes like SXMB_MONI or SXI_MONI to monitor message processing and identify any bottlenecks or errors in the message queues.
    5. Increase Timeout Settings: If timeouts are causing the issue, consider increasing the timeout settings in the relevant configuration.
    6. Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context on the issue.
    7. Restart Services: In some cases, restarting the relevant services or components may help resolve temporary synchronization issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to the official SAP documentation for Process Integration or Process Orchestration for best practices and configuration guidelines.
    • Community Forums: Engage with the SAP community forums or support channels for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.

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