How To Fix /PF1/MSG_SLA014 - You are not authorized to release SLA &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_SLA -

• Message number: 014

• Message text: You are not authorized to release SLA &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_SLA014 - You are not authorized to release SLA &1 ?

  The SAP error message /PF1/MSG_SLA014 indicates that a user is not authorized to release a Service Level Agreement (SLA) in the system. This error typically arises in the context of SAP's Service Level Agreement management, which is part of the broader SAP Customer Relationship Management (CRM) or SAP Service Management (SM) modules.
  Cause:
  The primary cause of this error is a lack of appropriate authorization for the user attempting to release the SLA. This can happen due to:
  
  Missing Authorization Roles: The user does not have the necessary roles assigned that include the permissions to release SLAs.
  Authorization Object Restrictions: The authorization objects related to SLA management may not be properly configured for the user.
  Organizational Level Restrictions: The user may not have access to the specific organizational units or data related to the SLA they are trying to release.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in transaction SU01 (User Maintenance).
  Ensure that the user has the necessary roles that include authorization for SLA release.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects, such as S_SLA (Service Level Agreement) or any other related objects that might control access to SLA functionalities.
  You can use transaction SU53 immediately after the error occurs to see which authorization check failed.
  
  
  
  Modify Authorizations:
  
  If the user lacks the necessary authorizations, work with your SAP security team to modify the user's roles or create a new role that includes the required authorizations.
  Ensure that the role includes the necessary activity (e.g., 01 for create, 02 for change, 03 for display, and 06 for release).
  
  
  
  Organizational Level Access:
  
  Ensure that the user has access to the relevant organizational units associated with the SLA. This may involve checking the organizational structure in the system.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to ensure that the new authorizations take effect.
  Attempt to release the SLA again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  PFCG - Role Maintenance
  SU53 - Authorization Check Analysis
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects and roles related to SLA management.
  Support: If the issue persists after checking authorizations, consider reaching out to your SAP Basis or Security team for further assistance.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the SLA release in SAP.