How To Fix /PF1/MSG_RP865 - Clearing ID with key: &1 retrieved successfully but no coll data exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RP -

• Message number: 865

• Message text: Clearing ID with key: &1 retrieved successfully but no coll data exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RP865 - Clearing ID with key: &1 retrieved successfully but no coll data exist ?

  The SAP error message /PF1/MSG_RP865 Clearing ID with key: &1 retrieved successfully but no coll data exist typically indicates that the system was able to retrieve a clearing ID, but there is no corresponding collection data associated with that ID. This can occur in various contexts, such as during the processing of financial transactions, clearing accounts, or managing customer/vendor accounts.
  Causes:
  
  Missing Collection Data: The most straightforward cause is that the collection data for the specified clearing ID does not exist in the database. This could be due to data not being entered, deleted, or not yet processed.
  Incorrect Clearing ID: The clearing ID being referenced may be incorrect or not applicable to the current context.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing data.
  Configuration Issues: There could be configuration settings in the SAP system that are not set up correctly, leading to the absence of expected data.
  
  Solutions:
  
  Verify Clearing ID: Check the clearing ID to ensure it is correct and corresponds to the expected transaction or data.
  Check Collection Data: Investigate whether the collection data exists for the clearing ID. This can be done by querying the relevant tables in the SAP database.
  Data Entry: If the collection data is indeed missing, ensure that the necessary data is entered into the system. This may involve manual entry or running a batch job to process outstanding transactions.
  Review Configuration: Check the configuration settings related to the clearing and collection processes to ensure they are set up correctly.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the financial module you are working with, as it may provide insights into how clearing and collection processes are managed.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.