How To Fix /PF1/MSG_RP473 - You are not authorized to create customer agreement &1 in route &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RP -

• Message number: 473

• Message text: You are not authorized to create customer agreement &1 in route &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RP473 - You are not authorized to create customer agreement &1 in route &2 ?

  The SAP error message /PF1/MSG_RP473 indicates that a user is not authorized to create a customer agreement for a specific customer in a given route. This error typically arises in the context of SAP's logistics or transportation management modules, where user authorizations are critical for maintaining data integrity and security.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorization to create customer agreements for the specified customer and route. This could be due to missing roles or permissions in the user's profile.
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict certain users from creating agreements based on their roles or the organizational structure.
  Data Restrictions: The customer or route may have specific restrictions that prevent certain users from making changes or creating agreements.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user's roles and authorizations in transaction code PFCG to ensure they have the necessary permissions to create customer agreements.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, work with your SAP security team to modify the user's roles or add the required authorizations.
  Ensure that the user has access to the relevant authorization objects, such as V_T681 (for customer agreements) and any other related objects.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to customer agreements and routes in the SAP system. Ensure that there are no restrictions that would prevent the user from creating agreements.
  If necessary, consult with your SAP functional team to review the configuration and make adjustments.
  
  
  
  Testing:
  
  After making changes to the user's authorizations or configuration, have the user log out and log back in to ensure that the changes take effect.
  Test the process again to confirm that the user can now create the customer agreement without encountering the error.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to customer agreements and routes. Common objects include V_T681 and V_T681A.
  SAP Notes: Check for any SAP Notes related to this error message or similar authorization issues. SAP Notes can provide additional insights or solutions.
  Documentation: Review SAP documentation on user authorizations and role management to better understand how to manage and troubleshoot authorization issues.
  
  If the problem persists after following these steps, it may be necessary to engage with SAP support or your internal SAP team for further investigation.