How To Fix /PF1/MSG_RECALL012 - Return for external Item &1: Order &2 was successfully created.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RECALL -

• Message number: 012

• Message text: Return for external Item &1: Order &2 was successfully created.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RECALL012 - Return for external Item &1: Order &2 was successfully created. ?

  The SAP error message /PF1/MSG_RECALL012 indicates that there is an issue related to the return of an external item in the context of an order that has been successfully created. This message typically arises in scenarios involving order management, particularly when dealing with returns or exchanges of items that were not originally sourced from the internal inventory.
  Cause:
  
  External Item Handling: The error suggests that the system is trying to process a return for an item that is classified as an external item. This could mean that the item was sourced from a vendor or a third-party supplier rather than from the company's own inventory.
  Order Status: The order referenced in the message may have a status that does not allow for returns or may not be in a state that supports the return process.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up to handle returns for external items properly.
  Data Inconsistencies: There could be inconsistencies in the data related to the order or the item, such as missing information or incorrect item categorization.
  
  Solution:
  
  Check Order Status: Verify the status of the order referenced in the message. Ensure that it is in a state that allows for returns.
  Review Item Configuration: Check the configuration settings for handling external items in your SAP system. Ensure that the system is set up to allow returns for these types of items.
  Data Validation: Validate the data associated with the order and the item. Ensure that all necessary information is present and correctly categorized.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling returns for external items.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration and business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing orders and returns, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  User Roles and Permissions: Ensure that the user attempting to process the return has the necessary permissions to perform this action in the system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /PF1/MSG_RECALL012 error message in SAP.