How To Fix /PF1/MSG_RE749 - Recall &1 has matched PI &2 but item was locked by another process

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RE -

• Message number: 749

• Message text: Recall &1 has matched PI &2 but item was locked by another process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RE749 - Recall &1 has matched PI &2 but item was locked by another process ?

  The SAP error message /PF1/MSG_RE749 indicates that a recall process has matched a particular Purchase Order (PO) item, but that item is currently locked by another process. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same data simultaneously, leading to a lock situation.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or processing the same item, which causes a lock.
  Long-running Transactions: If a transaction takes too long to complete, it can hold locks longer than expected, preventing other processes from accessing the same data.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking situations, especially in high-volume environments.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other process to complete. Once the lock is released, you can attempt the operation again.
  Identify the Lock: Use transaction code SM12 to check for locks on the relevant item. You can see which user or process is holding the lock and take appropriate action.
  Communicate with Users: If you identify a specific user or process that is causing the lock, communicate with them to understand their actions and coordinate to avoid conflicts.
  Optimize Processes: Review and optimize the processes that are causing locks. This may involve breaking down long transactions into smaller ones or scheduling heavy processing during off-peak hours.
  Lock Management: If the issue persists, consider reviewing the locking strategy in your SAP system. This may involve adjusting settings or configurations to reduce locking conflicts.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to locking behavior in your version of SAP.
  User Training: Ensure that users are trained on best practices for handling transactions to minimize locking issues.
  
  If the problem continues to occur frequently, it may be beneficial to involve your SAP Basis team or a technical consultant to analyze the locking behavior and make necessary adjustments to the system configuration.