How To Fix /PF1/MSG_RE744 - Payment Order &1 was recalled

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RE -

• Message number: 744

• Message text: Payment Order &1 was recalled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RE744 - Payment Order &1 was recalled ?

  The SAP error message /PF1/MSG_RE744 Payment Order &1 was recalled typically indicates that a payment order has been recalled or reversed after it was initially processed. This can happen for various reasons, such as a mistake in the payment details, a request from the vendor or customer, or internal controls requiring the reversal of a payment.
  Causes:
  
  User Action: A user may have manually recalled the payment order due to an error or change in circumstances.
  System Configuration: Certain configurations in the payment processing settings may lead to automatic recalls under specific conditions.
  Payment Block: The payment order may have been blocked for some reason, leading to a recall.
  Bank Rejection: The bank may have rejected the payment, prompting a recall in the system.
  Data Entry Errors: Incorrect data entered during the payment process can lead to the need for a recall.
  
  Solutions:
  
  Check Payment Order Status: Review the status of the payment order in the system to understand why it was recalled. This can be done through transaction codes like F110 (Automatic Payment Transactions) or FB03 (Display Document).
  Review Logs: Check the logs or audit trails to see if there were any user actions or system processes that led to the recall.
  Correct Errors: If the recall was due to data entry errors, correct the relevant information and reprocess the payment order.
  Consult with Stakeholders: If the recall was initiated by a vendor or customer, consult with them to clarify the reason and determine the next steps.
  System Configuration Review: If recalls are happening frequently, review the system configuration and payment processing rules to ensure they align with business requirements.
  Recreate Payment Order: If necessary, you may need to recreate the payment order after addressing the issues that led to the recall.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 for payment processing, FB03 for document display, and FBL1N for vendor line items.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment processing and recalls.
  Documentation: Review SAP documentation or user manuals for detailed procedures on handling payment orders and recalls.
  User Training: Ensure that users involved in payment processing are adequately trained to minimize errors that could lead to recalls.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.