How To Fix /PF1/MSG_RE743 - Payment Order &1 was recalled by the Recall &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RE -

• Message number: 743

• Message text: Payment Order &1 was recalled by the Recall &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RE743 - Payment Order &1 was recalled by the Recall &2 ?

  The SAP error message /PF1/MSG_RE743 indicates that a payment order has been recalled. This message typically arises in the context of payment processing within the SAP system, particularly when dealing with payment orders and their statuses.
  Cause:
  The error message occurs when a payment order (identified by &1) has been recalled by a specific recall process (identified by &2). This can happen for several reasons, including:
  
  User Action: A user may have manually recalled the payment order due to an error or change in circumstances.
  System Process: The system may have automatically recalled the payment order due to a business rule or workflow process.
  Payment Processing Issues: There may have been issues with the payment processing that necessitated a recall, such as incorrect payment details or changes in the payment recipient.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Payment Order Status: Review the status of the payment order in the SAP system to understand why it was recalled. You can do this by navigating to the relevant transaction code (e.g., F110 for automatic payment transactions) and checking the logs or details of the payment run.
  
  
  Review Recall Reason: Investigate the reason for the recall. This may involve checking the recall process or any associated documentation that explains why the payment order was recalled.
  
  
  Reprocess Payment Order: If the recall was in error or if the issues that caused the recall have been resolved, you may need to reprocess the payment order. This can typically be done by creating a new payment run or manually processing the payment again.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payment order recalls. This may provide additional context or steps tailored to your organization's configuration.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), FBL1N (Vendor Line Item Display), and FB03 (Display Document) to investigate payment orders and their statuses.
  SAP Notes: Check for any SAP Notes related to payment processing and recalls that may provide additional insights or fixes for known issues.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to process payment orders and recalls, as this can impact the ability to manage payment transactions effectively.
  
  By following these steps, you should be able to address the error message and understand the context of the payment order recall in your SAP system.