How To Fix /PF1/MSG_RE048 - PI has not been retrieved because it is a recall for a payment order

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RE -

• Message number: 048

• Message text: PI has not been retrieved because it is a recall for a payment order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RE048 - PI has not been retrieved because it is a recall for a payment order ?

  The SAP error message /PF1/MSG_RE048 indicates that a payment instruction (PI) has not been retrieved because it is a recall for a payment order. This typically occurs in the context of payment processing within SAP, particularly when dealing with payment orders that have been recalled or reversed.
  Cause:
  
  Payment Recall: The primary cause of this error is that the payment instruction you are trying to retrieve is associated with a payment order that has been recalled. This means that the payment has been reversed or canceled, and as a result, the system does not allow further processing of that payment instruction.
  Incorrect Status: The payment instruction may be in a status that does not allow it to be processed further, such as being marked as "recalled" or "canceled."
  Data Integrity Issues: There may be issues with the data integrity in the payment processing module, leading to inconsistencies in the status of payment instructions.
  
  Solution:
  
  Check Payment Status: Verify the status of the payment instruction in question. You can do this by navigating to the relevant transaction in SAP (e.g., transaction code F110 for payment processing) and checking the status of the payment order.
  Review Recall Process: If the payment instruction is indeed a recall, review the recall process to ensure that it was executed correctly. You may need to consult with your finance or accounting team to understand the reason for the recall.
  Adjust Payment Instructions: If the payment instruction needs to be processed again, you may need to create a new payment instruction instead of trying to retrieve the recalled one.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling payment recalls and related error messages.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), F111 (Manual Payment Transactions), and others that may be involved in payment processing.
  SAP Notes: Check for any SAP Notes related to payment processing and recalls that may provide additional insights or solutions.
  User Roles and Authorizations: Ensure that you have the necessary roles and authorizations to access and process payment instructions in SAP.
  
  By following these steps, you should be able to address the error message and understand the underlying issues related to the payment instruction recall.