How To Fix /PF1/MSG_RE021 - Payment item &1 was already returned

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RE -

• Message number: 021

• Message text: Payment item &1 was already returned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RE021 - Payment item &1 was already returned ?

  The SAP error message /PF1/MSG_RE021 indicates that a payment item has already been returned. This typically occurs in the context of payment processing, particularly when dealing with returned checks or payment items that have been reversed or canceled.
  Cause:
  
  Duplicate Return Processing: The payment item has already been processed as a return, and an attempt is being made to return it again.
  Incorrect Transaction: The user may be trying to execute a return on a payment item that is not eligible for return.
  System Configuration: There may be issues with the configuration of the payment processing module that leads to incorrect handling of payment items.
  
  Solution:
  
  Check Payment Item Status: Verify the status of the payment item in question. If it has already been returned, no further action is needed.
  Review Transaction History: Look at the transaction history for the payment item to confirm that it has been processed correctly and to understand the sequence of events.
  Correct Processing: If the return was processed in error, you may need to reverse the return or take corrective action based on your organization's policies.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling payment returns to ensure compliance with procedures.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display) to investigate payment items.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Authorization: Ensure that the user has the necessary authorizations to perform return transactions, as lack of permissions can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to address the error message and understand the underlying issues related to the payment item in question.