How To Fix /PF1/MSG_PO_REV009 - Transaction type for Active Returns cannot be returnable. Change value &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_REV -

  • Message number: 009

  • Message text: Transaction type for Active Returns cannot be returnable. Change value &

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO_REV009 - Transaction type for Active Returns cannot be returnable. Change value & ?

    The SAP error message /PF1/MSG_PO_REV009 indicates that there is an issue with the transaction type for active returns in the context of a purchase order (PO) or return process. Specifically, the error states that the transaction type being used cannot be marked as returnable.

    Cause:

    This error typically arises due to one of the following reasons:

    1. Incorrect Transaction Type: The transaction type assigned to the return process is not configured to allow returns. This could be due to system settings or configuration in the SAP system.

    2. Configuration Settings: The configuration for the transaction type in the system may not support returnable items. This can happen if the transaction type is set up for a different purpose or if it has been restricted in the system settings.

    3. Item Category: The item category associated with the purchase order may not be set up to allow returns. Certain item categories are designated for specific types of transactions and may not support returnable items.

    4. Document Type Restrictions: The document type used in the transaction may have restrictions that prevent it from being used for returnable items.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Transaction Type Configuration:

      • Go to the configuration settings for the transaction type in the SAP system (usually found in SPRO under Materials Management > Purchasing > Purchase Order > Define Document Types).
      • Ensure that the transaction type is configured to allow returns.
    2. Review Item Category:

      • Check the item category associated with the purchase order. Ensure that it is set up to allow returns. You can do this by navigating to the item category settings in the configuration.
    3. Change Transaction Type:

      • If the current transaction type is not suitable for returns, consider changing it to a different type that is configured for returnable items.
    4. Consult with SAP Support or Configuration Team:

      • If you are unsure about the configuration settings or how to change them, consult with your SAP support team or the configuration team responsible for maintaining the system.
    5. Testing:

      • After making the necessary changes, test the return process again to ensure that the error has been resolved.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring transaction types for returns.
    • Documentation: Review SAP documentation related to purchase order processing and return handling to understand the implications of transaction types and item categories.
    • User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary authorizations to perform return transactions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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