How To Fix /PF1/MSG_PO_P749 - Recall &1 has matched PI &2 but item was locked by another process

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_P -

• Message number: 749

• Message text: Recall &1 has matched PI &2 but item was locked by another process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_P749 - Recall &1 has matched PI &2 but item was locked by another process ?

  The SAP error message /PF1/MSG_PO_P749 indicates that a recall process for a purchase order (PO) has matched a particular item (PI) but that item is currently locked by another process. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same purchase order item simultaneously.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or processing the same purchase order item, leading to a lock.
  Long-running Transactions: If a transaction takes a long time to complete, it can hold locks on the items, preventing other processes from accessing them.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking of items.
  
  Solution:
  
  Wait and Retry: Often, the simplest solution is to wait for a few moments and then try the operation again. The lock may be released once the other process completes.
  Identify the Lock: Use transaction code SM12 to check for locks on the relevant purchase order item. You can identify the user or process that is holding the lock.
  Communicate with Users: If you identify that another user is working on the same item, communicate with them to understand their timeline and coordinate your actions.
  Review Long-running Processes: If you find that certain processes are taking too long and causing locks, review them for optimization.
  System Configuration Review: If this issue occurs frequently, consider reviewing the system configuration related to locking mechanisms and transaction handling.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors or warnings.
  ST22: To check for dumps that might provide additional context.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to locking behavior in your version of SAP.
  User Training: Ensure that users are trained on how to handle concurrent access issues and the importance of releasing locks when they are done with transactions.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for further investigation.