How To Fix /PF1/MSG_PO_INTF001 - Payment order or payment item information is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_INTF -

• Message number: 001

• Message text: Payment order or payment item information is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_INTF001 - Payment order or payment item information is missing ?

  The SAP error message /PF1/MSG_PO_INTF001 indicates that there is missing information related to a payment order or payment item. This error typically arises in the context of payment processing, particularly when dealing with payment orders or payment items in the SAP system.
  Cause:
  
  
  Missing Data: The most common cause of this error is that the payment order or payment item data is incomplete or missing. This could be due to:
  
  Incorrect or incomplete configuration in the payment processing settings.
  Missing entries in the relevant tables that store payment order or payment item information.
  Issues with the data transfer from other systems or modules.
  
  
  
  Incorrect Document Flow: If the payment order is not correctly linked to the corresponding invoices or documents, the system may not be able to find the necessary information.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or process the payment order or item.
  
  
  Solution:
  
  
  Check Payment Order/Item Data: 
  
  Verify that the payment order or payment item has been created correctly and that all required fields are filled in.
  Ensure that the payment order is linked to the correct invoices or documents.
  
  
  
  Review Configuration: 
  
  Check the configuration settings for payment processing in the SAP system. Ensure that all necessary parameters are set up correctly.
  Look into the payment method settings and ensure they are configured properly.
  
  
  
  Data Consistency: 
  
  Run consistency checks on the relevant tables to ensure that there are no missing or inconsistent entries.
  Use transaction codes like F110 (Automatic Payment Transactions) to review the payment run and identify any issues.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to access and process payment orders and items.
  
  
  
  Debugging: 
  
  If the issue persists, consider debugging the process to identify where the data is being lost or not retrieved correctly.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to payment processing for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 for payment runs, FBZP for payment program configuration, and FBL1N for vendor line items.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /PF1/MSG_PO_INTF001.