How To Fix /PF1/MSG_PO_GENERAL207 - Active return checks to change the status failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 207

• Message text: Active return checks to change the status failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL207 - Active return checks to change the status failed ?

  The SAP error message /PF1/MSG_PO_GENERAL207 indicates that there was a failure in the active return checks when trying to change the status of a purchase order (PO). This error typically arises in the context of managing purchase orders, particularly when there are issues related to the status of the PO or the associated return processes.
  Causes:
  
  Incomplete Data: The purchase order may have incomplete or incorrect data that prevents the status change.
  Return Delivery Issues: There may be issues with return deliveries that are linked to the purchase order, such as outstanding return deliveries or discrepancies in quantities.
  Status Conflicts: The current status of the purchase order may not allow for the requested change. For example, if the PO is already in a closed status, it may not be possible to change it to an open status.
  Authorization Issues: The user may not have the necessary authorizations to perform the status change on the purchase order.
  Custom Logic: If there are custom enhancements or user exits implemented in the system, they may be causing the error during the status change process.
  
  Solutions:
  
  Check Purchase Order Data: Review the purchase order for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Return Deliveries: Check if there are any outstanding return deliveries associated with the purchase order. Resolve any discrepancies before attempting to change the status.
  Verify Status: Ensure that the current status of the purchase order allows for the requested change. If the PO is closed, you may need to reopen it or take appropriate actions based on your business process.
  Authorization Check: Confirm that the user attempting to change the status has the necessary authorizations. If not, contact your SAP security team to obtain the required permissions.
  Consult Custom Logic: If there are custom enhancements in place, review them to see if they are causing the issue. You may need to involve your development team to troubleshoot any custom code that could be affecting the status change.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ME23N (Display Purchase Order) or ME22N (Change Purchase Order) to review the details of the purchase order.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to purchase order processing and status management for further insights into how status changes are handled in the system.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with SAP experts for further assistance.