How To Fix /PF1/MSG_PO_GENERAL165 - Reference bank key was ssubstituted from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 165

• Message text: Reference bank key was ssubstituted from &1 to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL165 - Reference bank key was ssubstituted from &1 to &2 ?

  The SAP error message /PF1/MSG_PO_GENERAL165 indicates that there has been a substitution of the reference bank key in a purchase order or related document. The message typically states that the reference bank key was changed from one value (&1) to another value (&2). This can occur in various scenarios, particularly when dealing with financial transactions or vendor data.
  Cause:
  
  Configuration Settings: The substitution may be due to configuration settings in the system that dictate how bank keys are managed or substituted based on certain criteria.
  Vendor Master Data: The vendor master data may have been updated, leading to a change in the reference bank key associated with a vendor.
  Data Entry Errors: Manual entry errors during the creation or modification of purchase orders or vendor data can lead to discrepancies in the bank key.
  Business Rules: There may be business rules or logic implemented in the system that automatically substitutes bank keys based on specific conditions (e.g., country-specific rules).
  
  Solution:
  
  Check Vendor Master Data: Review the vendor master data to ensure that the correct bank key is maintained. If the bank key has been changed, verify if the change is valid and necessary.
  Review Configuration: Check the configuration settings related to bank key management in the SAP system. This may involve looking at the settings in the Financial Accounting (FI) module or the Purchasing (MM) module.
  Analyze Substitution Logic: If there are custom developments or enhancements in place, analyze the logic that governs the substitution of bank keys to understand why the change occurred.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional insights or known issues.
  User Training: Ensure that users are trained on the correct procedures for entering and managing vendor and bank information to minimize manual errors.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as MK03 (Display Vendor), MK02 (Change Vendor), or ME21N (Create Purchase Order) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address the issue.
  Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the substitution and take appropriate action to resolve the issue.