How To Fix /PF1/MSG_PO_GENERAL155 - Name of account holder was substituted from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 155

• Message text: Name of account holder was substituted from &1 to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL155 - Name of account holder was substituted from &1 to &2 ?

  The SAP error message /PF1/MSG_PO_GENERAL155 indicates that the name of the account holder has been substituted from one value to another. This typically occurs in the context of purchase orders or financial transactions where the account holder's name is critical for processing.
  Cause:
  
  Data Inconsistency: The name of the account holder in the system may not match the expected value due to data entry errors or changes in the master data.
  Master Data Changes: If the account holder's name was changed in the master data (e.g., vendor or customer master), the system may automatically substitute the new name for the old one.
  Configuration Settings: Certain configuration settings in the SAP system may dictate how account holder names are handled, leading to automatic substitutions.
  
  Solution:
  
  Check Master Data: Verify the master data for the account holder (vendor or customer) to ensure that the name is correct and consistent. If there have been recent changes, ensure that all relevant documents are updated accordingly.
  Review Purchase Order: Look at the specific purchase order or transaction that triggered the error. Check if the account holder's name is correctly reflected in the document.
  Configuration Review: If the substitution is not expected, review the configuration settings related to account holder names in the relevant SAP modules (e.g., MM, SD). Consult with your SAP administrator or functional consultant to understand if any settings need adjustment.
  User Training: Ensure that users are trained on how to enter and maintain account holder information correctly to prevent future inconsistencies.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME23N (Display Purchase Order) or MK03 (Display Vendor) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Documentation: Review SAP documentation or help files related to account holder management and purchase order processing for best practices.
  
  If the issue persists after checking these areas, it may be beneficial to engage with SAP support or your internal IT team for further investigation.