How To Fix /PF1/MSG_PO_GENERAL051 - Payment order process time exceeds cut-off time

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 051

• Message text: Payment order process time exceeds cut-off time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL051 - Payment order process time exceeds cut-off time ?

  The SAP error message /PF1/MSG_PO_GENERAL051 indicates that the payment order process time has exceeded the cut-off time. This typically occurs in the context of payment processing within SAP, particularly when dealing with payment runs or payment orders.
  Cause:
  
  Cut-off Time Exceeded: The most common cause of this error is that the payment order was attempted to be processed after the defined cut-off time for that particular payment run. Each payment run has a specific time by which all transactions must be completed to be included in that run.
  Configuration Issues: The cut-off time may not be correctly configured in the system, or there may be discrepancies in the time settings.
  System Performance: If the system is slow or there are performance issues, it may take longer to process transactions, leading to exceeding the cut-off time.
  Batch Job Scheduling: If batch jobs that are supposed to run before the payment processing are delayed or not executed on time, it can lead to this error.
  
  Solution:
  
  
  Check Cut-off Time: Verify the cut-off time settings in the payment run configuration. Ensure that the payment order is being processed before this time.
  
  Navigate to the configuration settings for payment runs in SAP (Transaction code: OBPM1 or similar).
  Check the cut-off time settings and adjust if necessary.
  
  
  
  Re-schedule Payment Run: If the payment order is critical, consider rescheduling the payment run to a later time when it can be processed without exceeding the cut-off.
  
  
  System Performance: Monitor system performance and resolve any issues that may be causing delays in processing. This may involve checking for long-running transactions or optimizing database performance.
  
  
  Batch Job Monitoring: Ensure that all necessary batch jobs are running on schedule. You can check the job status in the SAP background job monitoring (Transaction code: SM37).
  
  
  User Training: Ensure that users are aware of the cut-off times and the importance of submitting payment orders in a timely manner.
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for payment processing and configuration to understand how cut-off times are set and managed.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on payment processing issues.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-wide issue.
  
  By addressing the above points, you should be able to resolve the error and ensure that payment orders are processed within the required time frames.